Housekeeping Specialist
Job Summary
- Directly supervises and coordinates activities such as security, equipment, information, commuications (HIGHLY DETAILED) of Field service highly performing ceaners.
General Accountabilities
- Provides service by greeting and assisting clients, reporting informing on app system and responding to customer inquiries and escalating or problem solving and recording complaints.
- Directs and supervises under time pressure employees engaged in service, inventory-taking, reconciling checks, receipts, and aids in performing services for customers.
- Monitors service activities to ensure that customers receive highly satisfactory service and quality experiences.
- Inventories stock and reorders when inventory drops to a specified level.
- Instructs staff on how to handle difficult and complicated tasks.
- Participates in all Hires and trains, and evaluates personnel with APPA standards measure, supports sales or marketing, promoting teams or discipling firing workers when appropriate.
- Assigns employees to specific duties based on criteria benefiting clients and within many varied perimeters (COMPLEX)
- Enforces safety, health, and security rules.
- Examines all branded items and personel to ensure that it is correctly displayed and that it is performing as advertised.
- Executes & Enforces budgets and authorizes payments and merchandise returns. (BREAKAGE, GIFT)
- Plans and prepares work schedules and keeps records of employees' work schedules and time cards.
- Reviews inventory and sales records to prepare reports for owner and budget departments.
- Examines products purchased for resale or received for storage to assess the condition of each product or item.
- Establishes and implements policies, goals, objectives, and procedures.
- Confers with Owner to develop methods and procedures to increase sales, expand markets, and promote business.
- *The company reserves the right to add or change duties at any time.
Job Qualifications
- Education: Associate's degree
- Experience: 3 years' experience in management
Skills
- Critical thinking
- Service orientation
- Judgment and decision making
- Management of personnel resources
- Time management
- Complex problem solving
- Instructing
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